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Integrated Process Management

ISBN 10 : 0070581029
ISBN 13 : 9780070581029

The author relies on real-world examples to illustrate a six-step plan to institutionalize process standards, measure performance against those standards, and manage performance to..


Integrated Process Management

ISBN 10 : 087389216X
ISBN 13 : 9780873892162

The theory and implementation of a quality management system is explained by Slater, who manages such a system at LTV Steel Corporation. He details the six steps of setting process..




Business Process Management Workshops

ISBN 10 : 9783642362859
ISBN 13 : 3642362850

This book constitutes the refereed proceedings of 12 international workshops held in Tallinn, Estonia, in conjunction with the 10th International Conference on Business Process Man..


Quality In Higher Education

ISBN 10 : 1412832586
ISBN 13 : 9781412832588

The concept of quality in higher education is by no means a new one. By one set of definitions or another, colleges and universities throughout the world have always held the pursu..


Nursing Staff Development

ISBN 10 : 0867206586
ISBN 13 : 9780867206586

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